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Introduction

This privacy policy provides you with information on how DESKMA  processes the personal data you submit when you visit and use DESKMA’s website services. DESKMA adheres to the principles of EU Directive 95/46/EC under the European Union Data Protection Act on the collection, use, storage and protection of personal data. This includes the recommendations laid by the United States Department of Commerce with regards to the European Union Data Protection Act. These principles provide:  

  • Notice: Individuals must be informed that their data is being collected and about how it will be used.  

  • Choice: Individuals must have the ability to opt out of the collection and forward transfer of the data to third parties.  

  • Onward Transfer: : Transfers of data to third parties may only occur to other organizations that follow adequate data protection principles.

  • Security: Reasonable efforts must be made to prevent loss of collected information.  

  • Data Integrity: Data must be relevant and reliable for the purpose it was collected for. Personal data must be collected for specified, explicit and legitimate purposes and further processing must not be incompatible with these purposes. Personal data which are to be processed must be adequate, relevant and not excessive in relation to the purposes for which the personal data are collected and the purposes for which they are subsequently processed.  

  • Access: Individuals must be able to access information held about them, and correct or delete it if it is inaccurate.  

 

GeneraI

DESKMA respects online privacy and protects any information that you share with us in an appropriate manner. Our implementation with regards to the use of your information is discussed below in this Privacy Statement. As a condition to the use of our services, you give consent to the terms of the  DESKMA Privacy Policy. This Privacy Policy may be updated from time to time. In the event of changes, we may notify you through email or by means of a prominent notice on the web site. This Privacy Statement applies exclusively to deskma.com and the services of  DESKMA promoted at this site.

 

Security  

DESKMA has applied appropriate technical and organizational security measures to protect data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or abuse. By using  DESKMA’s websites and services where applicable, clicking on any "I Accept", "I Agree" or similar button, you agree to the collection, retention and use of your information in the manner described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use  DESKMA’s websites or services. DESKMA may update this Privacy Policy from time to time. If we make any material changes in the way we collect, use and or share information, we will notify you by prominently posting notice of the changes on the website. We encourage you to periodically review our Privacy Policy to be sure you are familiar with the most current version. The Privacy Policy will state the date it was last updated at the top of the page. 

 

Collection and Use of Personal Data

The personal data we collect includes your name, email address, private address, and similar identification information. It is entirely your choice whether you want to provide us with such personal data. We collect and process personal data for the purpose of providing services you requested including features, such as participation in live demos or web seminars, responding to your questions or comments and sending you brochures and other information regarding our products and activities. During the Registration Process for creating a  DESKMA  Account, we request for your name and email address. Your name and email address will be used to inform you regarding how to log in to your  DESKMA account, new services, releases, upcoming events and changes in this privacy policy. When users set up a  DESKMA Account, we provide them the opportunity across our various service offerings to include third party personal information within their contacts and databases. This information may include third party names, email, phone numbers and physical addresses. This information is used for servicing user requirements as expressed by users to DESKMA and solely as part and parcel of the service. We do not share this third party personal information with anyone for promotional purposes nor does  DESKMA utilize it for any purposes not expressly consented to by the user. We post user testimonials on the Site. These testimonials may include names and we acquire permission from our users prior to posting these on the Site.  DESKMA is not responsible for the personal information users choose to post within their testimonials.

 

Account Usage Details

Account usage details such as time, frequency, and features used and the amount of storage used will be recorded by us in order to enhance your experience of the services and to help us provide you the best service possible.

 

Contents of your Account

We store and maintain files, documents, contact information, task lists, emails and other data stored in your Account at our facilities. Use of  DESKMA Services is an indication of your consent to such transfer of data outside your country. In order to prevent loss of data due to errors or system failures. We keep backup copies of data including the contents of your account, thus, your files and data may remain on our servers upto 1 year after deletion or upon termination of your account. We can assure you that the contents of your account will not be disclosed to anyone and will not be accessible to the employees of DESKMA in this capacity.

 

Financial Information

We request credit card or other payment account information in case of services that requires payment which will be used solely for processing payments. We do not store any of your financial information. We make use of a reputed Payment Gateway Service Provider using SSL (Secure Socket Layer) encrypted forms of secure servers which is bound to treat your sensitive information in accordance with this privacy statement.

 

Visitor Details and Cookies

We also collect some information that your browser makes available while visiting other websites whenever you visit our website. This information includes alle that google analytics includes and Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files. We use such information to analyze the trends, administer the website, track visitor's movements and to improve our website. We use temporary and permanent cookies to enhance your experience of our services. A cookie is a text file that allows us to store user activity information in a user's system and is used to retrieve information from that system. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘Remember Me’ option in  DESKMA services, a permanent cookie will be stored in your computer and you will not be required to enter the complete login information each time you login from deskma.com.  We may from time to time employ the use of pixel tags on the site and in emails. Pixel tags such as web beacons are 1x1 images that are embedded onto a web page to document traffic and site analytics without collecting any personal data. We may from time to time employ the services of a third party agent to analyze statistical and aggregate data about our website content and user base. This aggregated information is not personally identifiable and is employed in improving site functionality and offerings. To this end, these third parties may employ the use of cookies and, or pixel tags in providing their services. These third party cookies are not connected to your personal data. DESKMA does not have access to these cookies nor are we responsible for them.

 

Links from our Websites

Some pages on our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for the manner of use or misuse of personal data you give to such websites. We encourage you not to provide personal data, without assuring yourself of the privacy policy of other websites.

 

With Whom We Share Information

We will obtain your consent prior to sharing or disclosing your personal data to any person outside DESKMA. We, however, reserve the right to disclose information to our services providers – to the extent necessary for them to provide their services - as well as where law enforcement are necessary for protecting the safety of our users, employees, or the general public as we deem appropriate in our sole and absolute discretion. We may also share generic aggregated demographic information not linked to any personal data regarding visitors and users with our business partners and advertisers. Please be aware that as an internet service provider, laws in various jurisdictions in which we operate may obligate us to disclose user information and the contents of the accounts to the local law enforcement authorities under specifically defined circumstances such as when complying with a formal request in a civil suit, court order, or subpoena.

 

How Secure is your Information?

We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees who need to know such personal data in connection with our services and are bound by confidentiality obligations.

 

Your Choice in Information Use

You will be required to register for our services by providing Personal Information. If you choose not to provide your Personal Information, we will be unable to provide you the services you need. You may opt out of receiving newsletters and other secondary messages from  DESKMA by selecting the ‘unsubscribe’ function present in messages we send out.

 

Accessing, Updating and Removing Personal Data

We allow access to your own personal data. Personal datas processed through  DESKMA is still subject to certain statutory exemptions. You are also entitled to object or disagree to the collection and usage of your personal data. In addition, you are entitled to have incorrect personal data corrected should the need arise. We respond to all inquiries within 14 days.

 

Enforcement of Privacy Policy

Efforts such as periodic reviews shall be made to ensure that personal data you provided is used in conformity with this privacy policy. If any concerns arises regarding our adherence to this policy or the manner in which personal data is used for the providing the services, kindly contact  DESKMA Customer Support Services via telephone or email. Detail can be found under “Contact” at deskma.com.

 

Children’s Online Privacy Protection  

DESKMA does not intentionally collect Personal Information from users who are under 15 years of age.

 

Notification of Changes

Any changes to the DESKMA Privacy Policy will be posted on our websites in order to keep you informed of any changes in nature of information collected, manner of collection, use and sharing of information. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we may notify you by email and provide you with the ability to opt out of these new uses. You will not receive email notification of minor changes to the DESKMA Privacy Policy. If you are concerned about how your information is used, you should check back at this statement periodically.

 

BLOG and Forums

We may provide the capacity for users to post information in blogs and forums while sharing information in a public space. This information is publicly available to all users of these forums and visitors to DESKMA. We require registration to publish information, but given the public nature of both platforms, any personal information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of personal information in public forums as DESKMA is not responsible for the personal information users select to disclose. DESKMA may also support third party widgets on the site that allow users to share articles and other information on different platforms. These widgets do not collect, or store any personal information from users on the site and simply act as a bridge for your convenience in sharing information.

 

End of Privacy Policy

If you have any questions or concerns regarding this privacy policy, please contact us at the contact information given at  Privacy@Deskma.com. We respond to all inquiries within 14 days of receipt upon confirming your identity.